We are dedicated to improving the health of the communities we serve with quality and compassion.
We will exceed our patients’ expectations for seamless, consistently positive experiences with all aspects of John Muir Health, and we will distinguish ourselves by:
- Providing quality health care services and an exceptional experience to our communities, and creating value- driven, regional centers of excellence.
- Delivering pre-eminent tertiary services and advanced medical technology.
- Delivering on our brand promise: We listen. We explain. We work together as a team.
- Providing highly reliable health care services that promote safety and the prevention of error.
- Attracting and retaining quality physicians and employees to deliver excellent medical care.
- Fostering an organizational culture that respects employees, supports them in developing their skills and talents, and encourages superior performance.
- Cultivating a true culture of belonging where every patient, employee, provider and community member feels safe and valued for embracing all aspects of their differences.
- Providing stewardship of resources and maintaining a strong financial position consistent with our mission.
- Partnering with physicians to strengthen both John Muir Health and physicians in our unified purpose to improve the delivery of care.
- Building alliances that create healthier communities.
- Ensuring locally-controlled health care.
- High Reliability
- Honesty, Integrity, and Mutual Respect
- Belonging and Equity
- Listening, Explaining and Working Together as a Team
- Caring and Compassion
- Commitment to Patient Safety
- Continuous Improvement
- Stewardship of Resources
- Access to Care